Filled With Care
Welcome to Falls River Pharmacy, the local pharmacy you can trust to provide the best personalized care, professional advice, and convenient services. We strive to be a partner in your health and promise that your prescriptions and our people are filled with care.
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alfred wood
15:02 08 Jun 22
We have only been in Raleigh for about one year and of course we needed a pharmacy and Falls River was recommended. These people are the finest in the world, always polite and ready to accommodate the customers needs.Both my wife and I live in a senior facility without any vehicles, and it is a great benefit to know that our prescriptions and other needs can be delivered, always by someone with a smile on their face . Some of the nationally known pharmacy's could take lessons from Falls River.
Mark Magrath
19:10 24 Apr 22
I have been going to falls river pharmacy for nearly 10 years now amd Travis and his staff of pharmacists are exceptional amd on time!! They are very courteous and exemplify customer service to highest levels. I encourage anyone to go to this pharmacy and support small businesses because it’s a win/win.
Grace Wilkinson
16:05 21 Jun 21
Received my 2nd Covid vaccine at Falls River. No appointment necessary. Walk-ins accepted. Unlike the big box pharmacies, the shot was administered by a pharmacist, not a pharmacy tech. His technique was so good that there was zero discomfort. Attentive staff and excellent customer service you would expect from an independently owned pharmacy. Highly recommend.
Heidi Belisle
17:58 29 Sep 20
Falls River Pharmacy staff is always very nice. They are super quick on filling prescriptions or answering any questions. I even got my flu shot there this year and didn't have to wait
AEG STA
15:15 26 Sep 20
I’ve had the pleasure of working with Travis for over five years. He has always accommodated all schedules and locations I’ve needed, and does so with a smile. He and his team are professional, timely and personable and I would highly recommend them to any business or group that wants to offer onsite vaccinations...just don’t book him on the days I need 😉
Rebecca Dumlao
20:20 25 Sep 20
Always greeted warmly. Like the willingness of everybody to answer questions and provide service. You never feel like a number here!
Maria Glenn
11:43 21 Sep 20
Travis and his staff are extremely knowledgeable and helpful. I find their vaccines are always administered very gently. FRP is also helping me navigate complicated insurance issues. Now go get your flu shot!
Mary Butler
18:52 18 Sep 20
I took my the first of two parts of the Shingles vaccines...staff was attentive, professional and thoroughly explained everything to me. I always enjoy interacting with all of the friendly folks at this pharmacy!
Miranda Lyon
17:23 04 Sep 20
I went to Falls River Pharmacy for my annual flu shot. The store was attractive, well organized, clean. All the staff were pleasant and professional. My experience was excellent and I highly recommend Falls River Pharmacy.
Jeff NIchol
02:12 20 Aug 20
Travis and his team are very helpful in explaining the medications and side effects to their customers. Their customer process at the pharmacy has been friendly and informative every time I have visited. They spend the extra time explaining and providing information to me to make me feel more at ease. I am glad we have a local pharmacy like Falls River Pharmacy rather than the online service for that extra bit of information and quick turnaround on new prescriptions. Fall River Pharmacy networks well with my wife and my doctors. Great job; informative and friendly team.
Dan Vanevic
23:56 19 Aug 20
Local pharmacies are not as convenient as the mega-chains, true. But the personal touch you get with an independent local pharmacy cannot be replicated (not even close) by a mega-pharmacy. I know Travis, I know Tina, I know the lady that wrongly called me "Mr. Duffy" and that has been our running joke ever since. When you have a question, they answer it. When you need their help, they help you. They'll invest the time to work thru the regular insurance snafus. So yes, I can't pick up prescriptions at 10pm or on Sundays, but I can work with their hours ... they are worth it.
Scott Eason
23:33 17 Aug 20
Great pharmacy. Superb service!Very personable employees with a small town feel.
Beth Sykes
21:46 17 Aug 20
Always feel at home and well cared for at Falls River Pharmacy. The staff is professional and works quickly to meet the needs of their customers.
Jane Edwards
22:49 24 Jul 20
Falls River Pharmacy provides the very best customer service and pharmacological expertise anywhere in the Triangle . We switched from a local chain pharmacy several years ago and we have been very pleased. At Falls River, the entire staff goes out of their way to help us in any way needed. They remember who we are, which is really nice these days!
Courtney Patterson
20:54 19 Jul 20
I’ve been a customer for a couple years now. Great customer service. Nice staff. Sometimes the hours make pickup difficult but it gives me a good reason to leave work a little early.
Judy Sanner
14:50 18 Jul 20
I have always been pleased with my dealings with Falls River Pharmacy. The employees are always so pleasant and eager to help. I also appreciate the ability to receive all medical shots on a timely basis.
Judy Clay
00:11 18 Jul 20
Falls River pharmacy is such a great place to get the meds my family and I need. The staff is always friendly and courteous. The pharmacists are extremely knowledgeable and helpful. There have been a couple times when they didn’t have a medication I needed and the pharmacist directed me to another pharmacy where I could get what was needed. I’d recommend Falls River Pharmacy hands down.
Ricky Keith
21:48 17 Jul 20
There is nothing quite like doing business with friendly folks that actually remember your name. I have never experienced this at any of the large chain drug stores. The service is excellent and the employees are always very helpful. On a scale of 1 to 5 I give them a 10.
MK Farmer
21:27 17 Jul 20
Can not recommend Falls River Pharmacy enough! I switched from a big box retailer a year ago and sorry I didn’t do it sooner. The delivery service is an added bonus considering the fantastic pharmacists and other staff. You can trust that they have YOUR back when dealing with insurance companies. Love these guys. Support local businesses!! You might be surprised how much cheaper your medications are—even when you have insurance. The big box guys don’t want you to know...!
Denise Rohr
00:03 14 Jul 20
My family has been using Falls River Pharmacy ever since we moved here 14 years ago. Staff is always so helpful, friendly and knowledgeable. They go above and beyond to help whenever they can to make things easier, such as calling when they see a prescription is coming due for a refill, and texting you when it’s ready for pick up. Would highly recommend them!!
Stephanie Armstrong
20:52 13 Jul 20
I would give Falls River Pharmacy a 10 star rating if it were possible! Travis and his staff give personal 1-on-1 attention to every single customer and go above and beyond to make sure their customers have what they need. I witness it every time I am there. My family has been using FRP for over 14 years and we would never go anywhere else!
Michelle Parrish
20:51 13 Jul 20
Very helpful and very kind people . They have answered every question I have asked or they look it up and get back to me. They also offer home delivery. Trust this pharmacy completely.
Andrea Rutherford
20:32 10 Jul 20
I recently switched to Falls River Pharmacy and I wish I had done it long ago! Everyone is so friendly and helpful. They have medications when I need them...which wasn’t always the case where I was before. 🙂
Meg Ellis
18:03 01 Jul 20
Falls River Pharmacy is everything one could want in a Pharmacy. Not only do I always get very friendly service; I also experience very knowledgeable, up-to-date advice and recommendations on best ways to maintain good health for my family During covid-19, Falls River has exercised careful caution as they have continued to provide excellent, uninterrupted service.
S Craven
17:42 25 Jun 20
All the staff are very friendly and helpful. They are very quick to fill my prescriptions, even when I’ve forgotten to call in something until the last minute. My family always gets our flu vaccines here as well and have had great experiences. We’ve never had to wait either. I’m so happy to support a local pharmacy.
Jennifer Waters
16:08 17 Jun 20
They are amazing, I have lupus and they go out of their way to help me. You get the best experience everytime you are there. I highly recommend them to anyone.
Morgan Southerland
15:22 12 Jun 20
With all the pharmacies I could choose I couldn’t recommend Falls River pharmacy more. I enjoy not having to walk through a large store to get to the back pharmacy. The people at Falls River are personable and very helpful and the store has all the medical items I could need. Thank you Travis, Jennifer and team for being so helpful and prompt in filling prescriptions for my family.
Lisa McAtee
16:58 04 Jun 20
Travis and his team are wonderful. They know you by name when you come in. Kind, attentive, well supplied. We get our flu shots there every year- gentle and quick. Best pharmacy around.
Naomi Tsujimura
16:34 04 Jun 20
The staff at Falls River Pharmacy has always provided our family with great service and support through the years. They are very responsive to questions and concerns and communicate very well with our physician's office. An excellent business and asset to our community
Tammy Davis
16:23 01 Jun 20
Pharmacists & employees are helpful, kind, and efficient. I’ve never waited more than 10-15 minutes for my prescriptions. The staff is very communicative and eager to answer any questions you may have about your medications. I highly recommend Falls River Pharmacy.
Deanne Nelson
20:40 21 May 20
Falls River Pharmacy is the best! Everyone is professional and courteous. The pharmacists and staff always greet you, often by name. They are available to offer advice about your medicines, help you locate needed items or answer questions. This is no anonymous big box place! If you’re looking for a more personalized, neighborhood experience with great customer service, I highly recommend Falls River Pharmacy!
